.operator-nav[hidden],.operator-case-bar[hidden],#operator-case-feedback[hidden]{display:none}
.operator-nav,.operator-case-bar{display:none}
.crm-guide{display:none}
#ai-section[hidden],body.operator-ui .crm-card-content[hidden]{display:none}
.operator-route-feedback{margin:0 24px 14px;padding:11px 13px;border-radius:8px;background:#fff2e3;color:#744421;font-size:12px}
@media(min-width:901px){
  body.operator-ui{display:flex;flex-direction:column;height:100dvh;background:#f7faf7;color:#21352d}
  body.operator-ui .app-shell{height:auto;min-height:0;flex:1}
  body.operator-ui.session-active .operator-nav{display:flex;flex:none;align-items:center;gap:28px;min-height:67px;padding:0 30px;background:#fff;border-bottom:1px solid #dfe9e1}
  .operator-brand{font-size:26px;font-weight:800;letter-spacing:-1.5px;color:#173c34;white-space:nowrap}
  .operator-brand span{color:#ce884c}
  .operator-nav nav{display:flex;align-self:stretch;gap:4px}
  .operator-nav nav a{display:flex;align-items:center;padding:0 16px;border-bottom:3px solid transparent;font-size:14px;font-weight:650;color:#60736a}
  .operator-nav nav a[aria-current=page]{border-color:#28765e;color:#205441}
  .operator-brand-label{margin-left:auto;color:#526d60;font-size:13px;font-weight:600}
  .operator-demo-label{padding:7px 10px;border-radius:99px;background:#eef3ef;color:#50685b;font-size:11px;white-space:nowrap}
  #operator-nav-logout{color:#345a49;font-size:12px}
  body.operator-ui.crm-enabled .app-shell{grid-template-columns:1fr}
  body.operator-ui.crm-enabled .rail{display:none}
  body.operator-ui.crm-enabled .sidebar-footer{display:none}
  body.operator-ui.crm-enabled .workspace-footer{display:none}
  body.operator-ui.crm-enabled .sidebar-actions{display:none}
  body.operator-ui.crm-enabled .sidebar{background:#fff}
  body.operator-ui.crm-enabled .sidebar-head{padding:25px 22px 16px}
  body.operator-ui.crm-enabled .sidebar-head:before{display:none}
  body.operator-ui.crm-enabled .sidebar-head h1{font-size:25px;font-weight:700;letter-spacing:-.7px}
  body.operator-ui.crm-enabled .sidebar-head p{font-size:13px}
  body.operator-ui.crm-enabled .crm-filters{padding:0 20px 16px;gap:8px}
  body.operator-ui.crm-enabled .crm-filters input,body.operator-ui.crm-enabled .crm-filters select{font-size:13px;min-height:39px}
  body.operator-ui.crm-enabled .crm-filters>label:not(.crm-check){font-size:11px}
  body.operator-ui.crm-enabled .crm-metrics{gap:9px;margin:2px 0 13px}
  body.operator-ui.crm-enabled .crm-metrics span{font-size:12px;padding:10px 13px;border:1px solid #e0e9e2;border-radius:9px;background:#fff}
  body.operator-ui.crm-enabled .list-heading{padding:14px 20px;font-size:11px;color:#61796c;border-top:1px solid #e4ece5;border-bottom:1px solid #e4ece5}
  body.operator-ui.crm-enabled .crm-case-item{margin:0;width:100%;border-radius:0;border-bottom:1px solid #e8eee8;padding:15px 20px;display:grid;grid-template-columns:minmax(220px,2fr) minmax(160px,1fr) minmax(180px,1fr);align-items:center;gap:16px}
  body.operator-ui.crm-enabled .crm-case-item[aria-current=true]{background:#f0f8f2;box-shadow:inset 3px 0 #318165}
  body.operator-ui.crm-enabled .crm-case-item .conversation-label strong{font-size:14px}
  body.operator-ui.crm-enabled .crm-case-item .conversation-preview{font-size:12px;white-space:normal}
  body.operator-ui.crm-enabled .crm-case-item .crm-case-meta{margin:0;justify-content:flex-end}
  body.operator-ui.crm-enabled .crm-case-item .crm-case-meta span{font-size:12px}
  body.operator-ui.crm-enabled .crm-case-item .crm-priority-label{font-size:11px}
  body.operator-ui.crm-enabled #crm-load-more{margin:12px 18px}
  body.operator-ui.crm-enabled[data-operator-view=dialogs] .app-shell{grid-template-columns:315px minmax(0,1fr)}
  body.operator-ui.crm-enabled[data-operator-view=dialogs] .sidebar{min-width:0;border-right:1px solid #dfe9e1}
  body.operator-ui.crm-enabled[data-operator-view=dialogs] .crm-metrics,
  body.operator-ui.crm-enabled[data-operator-view=dialogs] #crm-filters .crm-filter-row,
  body.operator-ui.crm-enabled[data-operator-view=dialogs] #crm-filters select,
  body.operator-ui.crm-enabled[data-operator-view=dialogs] #crm-filters .crm-check,
  body.operator-ui.crm-enabled[data-operator-view=dialogs] #crm-filters #crm-view-form{display:none}
  body.operator-ui.crm-enabled[data-operator-view=dialogs] .crm-filters{padding-bottom:10px}
  body.operator-ui.crm-enabled[data-operator-view=dialogs] .crm-case-item{display:block;margin:0;width:100%;padding:14px 18px}
  body.operator-ui.crm-enabled[data-operator-view=dialogs] .crm-case-item .crm-case-meta{justify-content:flex-start;margin-top:8px}
  body.operator-ui.crm-enabled[data-operator-view=dialogs] .crm-case-item .conversation-preview{display:block;margin-top:6px}
  body.operator-ui.crm-enabled[data-operator-view=dialogs] .workspace{display:flex;min-width:0}
  body.operator-ui.crm-enabled[data-operator-view=dialogs] .crm-inspector{display:none}
  body.operator-ui.crm-enabled[data-operator-view=crm] .sidebar{width:min(1300px,100%);height:100%;margin:0 auto;min-height:0;border:0}
  body.operator-ui.crm-enabled[data-operator-view=crm] .sidebar-head{padding:30px 28px 13px}
  body.operator-ui.crm-enabled[data-operator-view=crm] .crm-guide{display:block;margin-top:10px;color:#526b5d;font-size:12px;line-height:1.5}
  body.operator-ui.crm-enabled[data-operator-view=crm] .crm-guide summary{display:list-item;width:max-content;max-width:100%;cursor:pointer;font-weight:650;color:#315f50}
  body.operator-ui.crm-enabled[data-operator-view=crm] .crm-guide p{max-width:850px;margin:9px 0 0;font-size:12px;line-height:1.5;color:#526b5d}
  body.operator-ui.crm-enabled[data-operator-view=crm] .crm-filters{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px 18px;padding:0 28px 18px}
  body.operator-ui.crm-enabled[data-operator-view=crm] .crm-metrics{grid-column:1/-1;display:grid;grid-template-columns:repeat(6,minmax(0,1fr))}
  body.operator-ui.crm-enabled[data-operator-view=crm] .crm-filters>label:not(.crm-check):not(.sr-only){display:none}
  body.operator-ui.crm-enabled[data-operator-view=crm] .crm-filter-row{display:flex;min-width:0}
  body.operator-ui.crm-enabled[data-operator-view=crm] #crm-search{grid-column:1}
  body.operator-ui.crm-enabled[data-operator-view=crm] #crm-view-form[hidden]{display:none}
  body.operator-ui.crm-enabled[data-operator-view=crm] #crm-list-heading{margin:0 28px;padding-left:0;padding-right:0}
  body.operator-ui.crm-enabled[data-operator-view=crm] #crm-case-list{margin:0 28px;flex:1;overflow:auto}
  body.operator-ui.crm-enabled[data-operator-view=crm] #crm-load-more{margin-left:28px}
  body.operator-ui.crm-enabled[data-operator-view=crm] .workspace,
  body.operator-ui.crm-enabled[data-operator-view=crm] .crm-inspector{display:none}
  body.operator-ui.session-active .operator-case-bar:not([hidden]){display:block;flex:none;padding:22px max(32px,calc((100vw - 1180px)/2));background:#f8faf8;border-bottom:1px solid #e2ebe3}
  .operator-case-bar>a{font-size:12px;font-weight:650;color:#46745a}
  .operator-case-title-row{display:flex;align-items:center;justify-content:space-between;gap:16px;margin:7px 0 8px}
  .operator-case-title-row .eyebrow{margin:0 0 5px;font-weight:700;color:#5b7667}
  .operator-case-title-row h1{font-size:27px;font-weight:750;letter-spacing:-.8px}
  .operator-case-meta{display:flex;align-items:center;gap:7px;flex-wrap:wrap}
  .operator-case-pill{display:inline-flex;align-items:center;padding:6px 10px;border-radius:99px;background:#ebf3ed;color:#315d43;font-size:12px;font-weight:650}
  #operator-case-sla{background:#fff0da;color:#825323}
  #operator-case-brand{background:#eaf0f3;color:#3f5c68}
  .operator-case-tabs{display:flex;gap:4px;margin-top:17px;border-bottom:1px solid #dfe9e1}
  .operator-case-tabs a{padding:12px 18px;border-bottom:3px solid transparent;color:#60766a;font-size:13px;font-weight:700}
  .operator-case-tabs a[aria-current=page]{border-color:#28765e;color:#235c45}
  .operator-tab-help{margin:8px 0 0;color:#60766a;font-size:12px}
  #operator-case-feedback{margin-top:10px;border-radius:7px;padding:9px 12px;font-size:12px}
  body.operator-ui.crm-enabled[data-operator-view^=case-] .app-shell{grid-template-columns:1fr}
  body.operator-ui.crm-enabled[data-operator-view^=case-] .sidebar{display:none}
  body.operator-ui.crm-enabled[data-operator-view=case-dialog] .workspace{display:flex;width:min(1110px,100%);margin:auto;min-height:0;background:#fff;border:1px solid #e0e9e1;border-top:0}
  body.operator-ui.crm-enabled[data-operator-view=case-dialog] .workspace-head{display:none}
  body.operator-ui.crm-enabled[data-operator-view=case-dialog] .crm-inspector{display:none}
  body.operator-ui.crm-enabled[data-operator-view=case-dialog] .thread-panel{min-height:0;background:#fff}
  body.operator-ui.crm-enabled[data-operator-view=case-dialog] .messages{padding:20px clamp(22px,6vw,88px);gap:14px}
  body.operator-ui.crm-enabled[data-operator-view=case-dialog] .composer,
  body.operator-ui.crm-enabled[data-operator-view=case-dialog] #ai-section,
  body.operator-ui.crm-enabled[data-operator-view=case-dialog] #crm-template-section{width:min(900px,calc(100% - 64px));margin-left:auto;margin-right:auto}
  body.operator-ui.crm-enabled[data-operator-view=case-dialog] #ai-section{margin-bottom:0;padding:12px 16px;background:#f4faf5;border:1px solid #cfe5d4;border-radius:11px 11px 0 0;flex:none}
  body.operator-ui.crm-enabled[data-operator-view=case-dialog] #ai-section summary{font-size:13px}
  body.operator-ui.crm-enabled[data-operator-view=case-dialog] #ai-section .ai-suggestion{border-color:#d6e8d9;background:#fff}
  body.operator-ui.crm-enabled[data-operator-view=case-dialog] #ai-section .ai-suggestion{display:grid;grid-template-columns:minmax(0,1fr) auto auto;align-items:center;gap:7px 13px;padding:10px 12px}
  body.operator-ui.crm-enabled[data-operator-view=case-dialog] #ai-section .ai-suggestion strong{grid-column:1}
  body.operator-ui.crm-enabled[data-operator-view=case-dialog] #ai-section .ai-suggestion .quiet:first-of-type{grid-column:2/4;justify-self:end}
  body.operator-ui.crm-enabled[data-operator-view=case-dialog] #ai-section .ai-suggestion p{grid-column:1;grid-row:2;margin:0}
  body.operator-ui.crm-enabled[data-operator-view=case-dialog] #ai-section .ai-suggestion .secondary{grid-column:2;grid-row:2;white-space:nowrap}
  body.operator-ui.crm-enabled[data-operator-view=case-dialog] #ai-section .ai-suggestion .quiet:last-of-type{grid-column:3;grid-row:2}
  body.operator-ui.crm-enabled[data-operator-view=case-dialog] #crm-template-section{margin-bottom:8px;border:1px solid #e3ebe4;border-radius:8px;padding:10px 14px;flex:none}
  body.operator-ui.crm-enabled[data-operator-view=case-dialog] .composer{margin-top:0;margin-bottom:18px;border-radius:0 0 12px 12px}
  body.operator-ui.crm-enabled[data-operator-view=case-dialog] .composer-top{font-size:13px}
  body.operator-ui.crm-enabled[data-operator-view=case-dialog] .composer-top label{font-size:13px}
  body.operator-ui.crm-enabled[data-operator-view=case-dialog] .composer textarea{font-size:14px}
  body.operator-ui.crm-enabled[data-operator-view^=case-]:not([data-operator-view=case-dialog]) .workspace{display:none}
  body.operator-ui.crm-enabled[data-operator-view^=case-]:not([data-operator-view=case-dialog]) .crm-inspector{display:flex;position:static;width:min(1110px,100%);height:auto;min-height:0;max-height:none;margin:auto;background:#fff;border:1px solid #e0e9e1;border-top:0;box-shadow:none}
  body.operator-ui.crm-enabled[data-operator-view^=case-] .crm-inspector-head{display:none}
  body.operator-ui.crm-enabled[data-operator-view^=case-] .crm-card-content{display:grid;grid-template-columns:minmax(0,1.1fr) minmax(0,.9fr);gap:14px;padding:20px 24px;align-content:start;overflow:auto}
  body.operator-ui.crm-enabled[data-operator-view^=case-] .crm-inspector .crm-section{display:none;padding:18px;border:1px solid #e1ebe3;border-radius:10px;background:#fff;font-size:13px;line-height:1.5}
  body.operator-ui.crm-enabled[data-operator-view=case-card] .crm-inspector .crm-section[data-crm-tab=card],
  body.operator-ui.crm-enabled[data-operator-view=case-tasks] .crm-inspector .crm-section[data-crm-tab=tasks],
  body.operator-ui.crm-enabled[data-operator-view=case-history] .crm-inspector .crm-section[data-crm-tab=history]{display:block}
  body.operator-ui.crm-enabled[data-operator-view^=case-] .crm-section h3,
  body.operator-ui.crm-enabled[data-operator-view^=case-] .crm-section summary{font-size:15px;font-weight:700}
  body.operator-ui.crm-enabled[data-operator-view^=case-] .crm-section p,
  body.operator-ui.crm-enabled[data-operator-view^=case-] .crm-section input,
  body.operator-ui.crm-enabled[data-operator-view^=case-] .crm-section textarea,
  body.operator-ui.crm-enabled[data-operator-view^=case-] .crm-section select{font-size:13px}
  body.operator-ui.crm-enabled[data-operator-view^=case-] .crm-section label{font-size:12px}
  body.operator-ui.crm-enabled[data-operator-view=case-card] #crm-action-reason{width:100%;max-width:420px}
  body.operator-ui.crm-enabled[data-operator-view^=case-] .crm-inline strong{font-size:13px}
  body.operator-ui.crm-enabled[data-operator-view^=case-] .crm-inline small{font-size:12px}
  body.operator-ui.crm-enabled[data-operator-view^=case-] .crm-actions button,body.operator-ui.crm-enabled[data-operator-view^=case-] .crm-inline button{font-size:12px;min-height:38px}
  body.operator-ui.crm-enabled[data-operator-view=case-history] .crm-section[data-crm-tab=history]{grid-column:1/-1}
  body.operator-ui.crm-enabled[data-operator-view^=case-] .crm-shift{padding:10px 23px;background:#f7faf7}
}